Privacy policy

At ACB+, we highly value your privacy and are committed to protecting your personal data in accordance with fair information practices and applicable data privacy laws. Whether you are a customer, supplier, shareholder, or in any other relationship with us, it is essential that you feel secure about how we handle your personal data.

This privacy notice explains how we collect, use, and share the personal data you provide to us or that we may obtain or generate otherwise. Personal data refers to any information related to an identified or identifiable individual (“data subject”), such as a name, identification number, location data, or any other factor specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of a person.

This notice applies to personal data obtained as part of our regular business activities, both online and offline, including in connection with sales, marketing, partnerships, supplier relations, and investor relations. Please note that this privacy notice may cover several situations, and some information may not apply to you directly.

ACB+ is committed to complying with local laws at all times and will not collect or use personal data in any country where doing so would be illegal.

ACB+ is responsible for managing this website. We are also the data controller of the personal data we collect from you and must ensure that this processing is carried out in accordance with applicable laws. If you have any questions regarding the processing of your personal data, you can contact us using the details provided at the end of this notice.

Here is a summary of the purposes for which we may process your personal data:

• To fulfill agreements with customers, suppliers, consultants, and other contracting parties.
• To provide and manage customer support and services.
• To conduct effective marketing.
• To provide information to ACB+ shareholders.
• To register and manage your user account.
• To improve and develop this website or new services and products by analyzing your use of this website.
• To assess your capabilities and suitability for current or future positions within the company as a job candidate.
• To comply with any legal or regulatory obligations, requirements, or requests.
• To protect, defend, or assert our legal rights or those of others.
• To enable mergers, acquisitions, restructuring, reorganization, dissolution, and other sales or transfers of ACB+ assets.

Below, you will find more details on why we process your personal data, the types of personal data we retain for these purposes, and how long we keep your personal data.

Personal data you provide to us:

We collect the personal data you provide to us or that we acquire in the course of providing our services. This includes, for example, when you:

• Create an account to use our services or create a new user for this account.
• Submit user interaction data to our services.
• Make transactions via this website, such as placing orders for our services and products.
• Contact our support or customer service team.
• Apply for a job at ACB+.
• Complete online forms or share information by other means such as meetings, conversations, social networks, or via emails sent to ACB+.

Personal data collected from other sources:

We may also collect or receive information about you from other sources, such as public records.

We may collect the following identification details, such as name

• Contact details, such as, address, telephone number and e-mail address
• Work related date, such as employer and title
• User account information, such as password and username (email address or other)
• Purchase order, shipping and payment date
• Credit or payeent information
• Bank account details
• Service and warranty data
• Details for taxes
• Transaction and correspondenc history
• Devis information, such as your IP address, operating system and device settings

Any other information necessary to fulfil any contractual obligation

For any questions or further information regarding your rights or the processing of your personal data, please refer to the appropriate section below.

We do not engage in automated decision-making.

We retain your personal data only for as long as necessary to achieve the purposes for which it was collected, in accordance with this privacy statement. When these data are no longer required, we delete them from our systems, databases, and backups.

We may also be required to retain your data for other reasons, such as legal obligations, protection of our legal interests, or other important public interests.

We share your personal data only with trusted third parties, in accordance with agreements that ensure their processing is done in compliance with this privacy statement. These third parties may include:

• Our subsidiaries and affiliates;
• Third-party service providers;
• A buyer or other successor in the event of a merger, sale, restructuring, dissolution, or other transfer of the company’s assets;
• Suppliers involved in specific subcontracting arrangements.

In certain circumstances, we may also disclose your personal data to authorities or third parties in response to legal obligations, legal proceedings, or other similar events. Under no circumstances do we sell your personal data.

As an international entity, we may transfer your personal data to countries outside the EU/EEA. When such transfers occur, we ensure that adequate safeguards are in place, either through standard contractual clauses or other appropriate legal means, to maintain a level of data protection equivalent to that in effect within the EU/EEA.

8.1. Responsibility for Rights

As the data controller, we ensure that your data is processed in compliance with applicable laws and that you can exercise your rights at any time. To exercise your rights, please contact us at the details provided at the end of this statement.

We are committed to responding to your requests within one month. In the case of complexity or multiple requests, this period may be extended by an additional two months.

8.2. Right to Access, Rectification, Deletion, and Restriction

You have the right to request:

• Access to your personal data.
• Rectification of inaccurate or incomplete data.
• Deletion of your data when processing is no longer justified.
• Restriction of data processing under certain circumstances.

8.3. Right to Object

You may object to the processing of your personal data when it is based on legitimate interests. If you object, we will no longer process your data unless there are compelling reasons to do so.

8.4. Right to Withdraw Consent

You have the right to withdraw your consent at any time for processing based on this legal basis.

8.5. Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and request its transfer to another data controller.

8.6. Right to Lodge a Complaint

If you believe that we are not respecting your rights, you can contact us or file a complaint with the competent supervisory authority.

We have implemented appropriate security measures to protect your data from unauthorized access, alteration, or deletion. In case of a security breach that could significantly impact your data, we will inform you immediately.

We use cookies to improve, analyze, and manage this website and your experience. For more information, please consult our cookie policy.

We reserve the right to modify this privacy statement at any time. In case of significant changes, we will notify you before they take effect.

For any questions or to exercise your rights, please contact us at: dpo@acbplus.com or contact@acbplus.com

This Privacy Policy was last updated on October 08th 2024.